Privacy Policy

Last Updated: 1 December 2025

Career Care (“we”, “our”, “us”) is operated and owned by Pranoti Niraj Deobhankar, registered in Jalgaon, Maharashtra, India.

This Privacy Policy explains how we collect, use, store, and protect personal information of students and parents who interact with our website, communication channels, or counselling services.

By using our website or engaging with our counselling services, you agree to the practices described below.

1. Information We Collect

We collect information in two ways:

1.1 Information You Submit on Our Website

Through the contact form or WhatsApp links, we may collect:

  • Student name
  • Parent/guardian name (if applicable)
  • Email address
  • Phone number / WhatsApp number
  • Current academic stage
  • Country or course preferences
  • Intake preference
  • Any additional queries you choose to write

No academic/financial documents are collected directly through the website.

1.2 Information Collected After Enrolment / During Counselling

Once a student enters a service agreement, we may request additional information required for counselling, shortlisting, applications, or visa support. These may include:

  • Academic transcripts, mark sheets, certificates
  • Entrance test scores (IELTS, TOEFL, SAT, GRE, GMAT, etc.)
  • SOP/LOR drafts and personal statements
  • Passport copies, education documents, financial documents (only when required for visa preparation)
  • Application forms and supporting documents
  • Communication history via email, WhatsApp, or Google Meet

2. Handling Data of Students Under 18

For students below 18 years of age:

  • We require explicit parental or guardian consent before engaging in any counselling or document-related work.
  • We may contact the parent or guardian for safety, documentation, or clarification purposes.
  • Parents may request correction or deletion of the child’s data at any time.

3. How We Use Your Information

We use personal data to:

  • Respond to enquiries and schedule consultations
  • Understand academic history and career goals
  • Provide study abroad counselling
  • Create university shortlists
  • Guide SOP/LOR development
  • Prepare and submit university applications (with consent)
  • Assist with visa documentation
  • Provide pre-departure guidance
  • Offer alumni support and follow-up services
  • Improve website performance and user experience
  • Send updates, intake reminders, and relevant programme information (only with consent)

We do not sell, trade, or rent your personal information to third parties.

4. Sharing Your Information

We share data only when required for the services you choose. This may include:

  • Universities abroad (for application submission)
  • Embassies or visa authorities (for visa documentation)
  • Education loan partners (only if you request such guidance)
  • Testing agencies (if assisting with registration)

All such transfers are based on your explicit consent and are essential for completing your application or visa process.

5. Third-Party Tools We Use

Career Care uses the following tools as part of its operations:

  • Google Workspace (Docs, Sheets, Gmail, Drive)
  • WhatsApp Business
  • Google Meet for consultations
  • Razorpay for payment processing
  • Zoho One / Zoho Forms (if used for scheduling/forms)
  • Google Analytics
  • Meta Pixel
  • YouTube embeds

These services may process anonymised or technical data (such as device type, browser, session behaviour) as part of their normal operation. Their own privacy policies apply in addition to ours.

6. Cookies & Tracking Technologies

Our website uses:

  • Essential cookies
  • Performance cookies
  • Analytics cookies
  • Advertising cookies

We use cookies to:

  • Improve website speed and performance
  • Understand user behaviour on the site
  • Deliver relevant content
  • Improve overall experience for students and parents

You may disable cookies in your browser settings, but parts of the site may not function optimally.

7. How We Store Your Information

Most student information is stored:

  • On local devices used by Career Care
  • In Google Workspace (documents, sheets, email)
  • In WhatsApp conversations (for communication)
  • In Zoho or similar tools (if used for forms or scheduling)

We use password protection and restricted access to ensure reasonable security.
We do not store:

  • Payment card numbers
  • Bank account details

All payments are processed directly through Razorpay.

8. Data Retention

We retain data:

  • For the duration of counselling
  • For visa and post-admission support
  • For alumni guidance and career support
  • Unless you explicitly request deletion in writing

This helps us support students in case of intake changes, visa issues, or future academic needs.

9. Data Deletion Requests

Students or parents may request deletion of their data at any time.

Email: niraj@careercarein.com

Upon receiving a written request, we will delete:

  • Personal details
  • Academic documents
  • Communication records (where possible)
  • Stored files related to counselling

Some records may remain in system backups or third-party tools depending on their policies.

10. Communication & Marketing Consent

By submitting your details through the website, WhatsApp, or email, you consent to receiving:

  • Replies to your queries
  • Information about relevant courses or intakes
  • Follow-up messages
  • WhatsApp communication
  • Occasional updates

You may opt out at any time by replying “STOP” or requesting removal through email.

11. Payments & Refund Policy

All payments are processed securely through Razorpay.

Career Care follows a strict policy:

  • No refunds under any circumstances
  • No transfer of fees to another student or another service

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The latest version will always be available on this page.

13. Contact Us

For questions about this Privacy Policy or to request data deletion:
Career Care
Email: niraj@careercarein.com